Green Star Energy

1.00 stars

135 Reviews

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Alan's complaint against Green Star Energy

Alan Mayo

30/01/2018

[RESPONDED] Very bad customer service

Complaint against Green Star Energy

WARNING do not use this company as you're energy supplier. Green star energy residential trading name of Hudson energy. All was fine until I wanted to leave green star energy, I had built up a credit on my account, WARNING they will do everything possible not to give you you're money back, will not issue final account, will not accept you're readings on day of switch, will not accept your new providers readings on there first account. I even offered to email details they said no. Won't let you speak to any one higher or management to resolve the problem. They have cost me time, money and hassle. I have instructed the energy/ombudsman services to try and recover my money. I will post this review everyday on sites until my money is returned as we are not just talking a few quid it's a few hundred pounds I am owed back of MY money. So stay clear of GREEN STAR ENERGY.

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Green Star Energy has responded

  • Comments (1)

Greenstar Energy | | VERIFIED

Good afternoon, I do apologise you've been kept waiting so long on this. I understand it is now likely that your issue faced here has been resolved however if you have anything outstanding regarding your account with Green Star Energy, please do not hesitate to get in touch over Facebook or Twitter and we'll be happy to assist with this right away. Kind regards, Phil
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