Green Star Energy
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Christopher's complaint against Green Star Energy
Christopher Jackson
16/04/2018
Why can't I get a Bill?
Complaint against
Green Star Energy
As soon as I joined GSE as a customer problems started. My electricity readings were reversed, so I contacted them by phone and email to get this resolved. It didn't happen until after I had gone to the Ombudsman and been awarded £50. Since then I have only had one bill as their system still has the readings reversed so won't issue a bill without manual intervention. I contacted them on 4 April 2018 but have still heard nothing and still no bill.
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