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Samantha's complaint against Green Star Energy

Samantha Smith
21/04/2017
[LAPSED] Will not respond!!!!!
Complaint against
Green Star Energy
I have tried to get in contact with this company for 2 months to change details on the account.. never replies to ANY emails and because I work in their opening hours trying to get through to someone on lunch break is impossible!! I'm just trying to pay my bill and change my account details and they could not care less! 2 weeks ago I finally got through to someone who assured me it would be changed so I could set up a direct debit and to wait for something to come in the post until I can do this.....and surprise surprise it still isn't here and now I'm being passed to a debt collection agency. AWFUL! the letter I received today said to pay by the 19th.....its the 21st and if just received the letter. STAY WELL AWAY!!!!!!
- supporters 0
Lapsed. Samantha has not responded in 90 days
- Comments (4)
Greenstar Energy | | VERIFIED
Samantha Smith | | VERIFIED
Samantha Smith | | VERIFIED
Greenstar Energy | | VERIFIED