Scottish Power

1.00 stars

153 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

RICHARD's complaint against Scottish Power

RICHARD FORD

19/01/2015

SCOTTISH POWER ARE A BUNCH OF THIEVES. OWING A 73 YEAR OLD OVER £700 4 OVER A MONTH!

Complaint against Scottish Power

I have been a customer of S P 4 over 15 years always in credit, by £700 - £1100. paying by DD never late. Changed supplier in December 2014, actual reading was £726.25 in credit, 17/12/14. I phoned & asked for a refund, was told in 5-7 working days I would have this money. 19/01/2015: Still nothing from them. I warned SP that they would wish they had never heard of me if I didn't have this refund within 14 days. I haven't and they don't care. WHAT CAN I DO TO GET MY MONEY BACK PLEASE?

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Scottish Power has not yet responded

  • Comments (2)

Evan Mooney | | VERIFIED

I sent my complaint details to Sophie Christie, [email protected] who is compiling a dossier of SP complaints for OFGEM, and I copied the email to [email protected] he is CEO, [email protected], [email protected] and [email protected] I also sent it to ,BBC You and yours. Give it a punchy title such as "Another desparate pensioner complains to Scottish Power" and see if it works. I got a reply of sorts. E Mooney

RICHARD FORD | | VERIFIED

Hello I am pleased to report that I have received my refund of £725.55 in full from Scottish Power. Very many thanks to a "A Spokesman Said". Brilliant result. Richard Ford
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