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409 Reviews

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Frank's complaint against Xercise4Less

Frank Kelly


Membership Cancellation

Complaint against Xercise4Less

Never used in the year I had membership due to ill health. Wouldn't let me defer as mental health issues weren't covered. Paid up for the full year (reluctantly) cancelled when year up but apparently I cancelled a couple of days to early, agreed to pay the month I still had to pay but they wouldn't supply me with their bank account details to do this despite asking several times.now say I owe nearly £200! Only ever answered correspondence to say how much I owed never with payment details. Due to my condition not confident of dealing with people over phone but not interested.

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