1.00 stars

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Jenny's complaint against Xercise4Less



Cancellation - now in debt! Thanks.

Complaint against Xercise4Less

Back in July after only 3 months as a member of the gym, i had to cancel due to medical problems. This meant I am not fit to use the gym at all. After god knows how long the manager finally confirmed he had cancelled it for me. Over the past few weeks I've been receiving letters from Harlands with increasing numbers of debt saying he only froze my membership for 3 months (Er don't think so..) - which was never ever mentioned to me! And I'm required to pay additional charges up to £34.99 as it stands right now. I've tried contacting every department of this gym and had nothing back!! And I mean nothing!! This is disgraceful, can't believe the gym is putting me in debt because of their lack of trading standards.

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