Xercise4Less

1.00 stars

409 Reviews

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khizar's complaint against Xercise4Less

khizar hafeez

02/05/2017

cancelling your gym membership at xercise for less , being harrased for payments

Complaint against Xercise4Less

I stopped using the gym with in two month , but was told i was tied in to a 12 month contract , Ok and told i had to wait to final month to give my notice. So i followed the steps and cancelled my membership, but not harlands are chasing for missed gym payments. I have rang them numerous times to explain how I owe the gym money they have been unable to provide any information , instead every time they just keep increasing the amount. Every time they promise to ring me back with information but they never do , instead they just keep sending treating letters chasing money which i believe i don't owe them. I have no idea how to resolve this if no one from the company is willing to speak to me. and i am not prepared to pay them more then i owe them. I fulfilled the 12 month commitment even though the club facilities and services were not up to standards, with classes being cancelled last minute, hygiene in changing room being below expectations and having to que 15 minutes to use gym equipment. stopped going after 2 months but paid for full 12 months. can someone here please help.

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