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Rachael's complaint against Xercise4Less
Complaint against Xercise4Less
I had a membership in 2014, 12 month contract for 12 months at £9.99 a month. This was still being taken from my bank account months after the contract was supposed to have ended. I called the branch, Sunderland gym, and was advised to cancel the DD, I have now been harassed with multiple letters, stating I now owe over £200, after following the process that i was advised of by a member staff within the company! I find the letters threatening and the company very unprofessional!
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