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Rebecca's complaint against Xercise4Less

Rebecca Ferris


Harassment for payments not owed

Complaint against Xercise4Less

I was a member at this gym some 3-4 years ago and cancelled my gym membership after the 12 month period. They continued to take payment so I contacted them to say I had sent a letter cancelling my membership, to which they said they had no record of. So I sent a second letter record delivery to both the head office and the gym I was a member at and cancelled my direct debit once I was the letter had been received. I assumed all was ok until recently when I receive communication from third party companies, Harlands and Credit Resolution Services, demanding I owe them over £200 Really not happy as I did exactly as they asked and even paid over the 12 month period only to have this bad debt on my record. Additionally I'm 7 months pregnant and don't need the stress of these people harassing me for a debt I do not owe Any help will be greatly appreciated

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