Xercise4Less

1.00 stars

399 Reviews

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Chloe's complaint against Xercise4Less

Chloe Swales

22/10/2017

I can't cancel my membership!!

Complaint against Xercise4Less

Today I've just applied for a offer for a 12 month membership at xcercise4 less in Hartlepool. It was only £11.99 a month however I've changed my mine and I want to cancel this membership. I've filled out my medical form and I've created an account. However I haven't been inside the gym to gain access to its facilities. I've tried to cancel but I'm unable to due to the fact you haven't emailed me my W number. I was wondering if I have to fully sign up to receive this number and that if I'm still going to be charged each month, besides the fact I haven't fully signed up yet, however I have given you my bank details. Even though I said I'm 18, I'm not I'm 15 years old.

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