1.00 stars

409 Reviews

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Sue's complaint against Xercise4Less



Now being told my membership isn't cancelled after being told it was

Complaint against Xercise4Less

Cancelled membership after 15 months. I'd injured my back and moved work area. In August Cancelled DD. Early September received a threatening letter from Harlands with added charges. Rang them, they said to contact gym. Sent several emails. 20 September received text saying owed money, spoke to them and after receiving an assurance that if I paid the admin fees and a further month membership fee all would be cancelled I went ahead and paid. 22 October received email response (from my email a month earlier) saying no record my memberships was cancelled and to contact them to clear my debt. Responded but don't hold out much hope of having a quick reply. Asked for details of how to make a complaint.Wish I'd seen these before joining https://uk.trustpilot.com/review/www.xercise4less.co.uk

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