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Charlotte's complaint against Xercise4Less
PLEASE stop wasting your time harasssing me with your letters and texts I WILL NOT BE PAYING!!
Complaint against Xercise4Less
I called on the 21st of July to cancel both myself and my partners memberships, I spoke to a member of your staff who asked us the reason why and I then explained we were moving over 100 miles away and then they said this is absolutely fine and cancelled them there and then and I heard no more about it since my partner received these messages. They did not say we needed to go online to cancel or anything else, they simply said they would cancel both memberships for us. I have heard nothing from this email address ([email protected]) or ([email protected])but today I received a threatening letter from CRS!! I am disgusted with the way I am being treated for a mistake YOUR staff at xercise4less made. It is not my fault YOUR staff advised me wrong. I’ve read up online that xercise4less play this game with many of their ex-customers (please see attached links) therefore I know you are unreliable, sly and try this trick with many of your ex-customers. I should of read the reviews online about how bad this company is at treating people an not given you any of my money initially, I certainly wouldn’t of done done so if I knew I would be treated like this. PLEASE stop wasting your time harassing me with your letters and texts I WILL NOT BE PAYING FOR SOMETHING THAT WAS NOT MY FAULT. YOUR STAFF ADVISED ME WRONG, I WAS UNDER THE IMPRESSION I CANCELLED MY MEMBERSHIP THE CORRECT WAY. https://www.aspokesmansaid.com/healthcare/stories/content-6845/customers-made-to-sweat-over-xercise4less-gym-membership-cancellation http://www.consumeractiongroup.co.uk/forum/showthread.php?437721-CRS-Xercise4Less-Harlands http://www.consumeractiongroup.co.uk/forum/showthread.php?472446-Exercise-4-less(3-Viewing)-nbsp&daysprune=-1#post4975156
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