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Agnieszka's complaint against Xercise4Less
Threat from Harlands.Neve join xercise4less
Complaint against Xercise4Less
Due to xercise4less staff's mistake copies of my contract and terms were sent to the wrong email address. So I never received them. Even after my request to change my address it hasnt been done. When I thought i have made my last payment and cancelled my direct debit I received threatening text message that if I dont contact them it will be passed to a third party debt collectors. I expalained to them that I couldnt know their policies or dates when I could cancel my membership or about £25 fees charge because I never received copy of the contract. But they were just rude. I had to pay £25 to them and I still have one payment to do before my contract with them ends. Im worried now (after reading other comments) that they will still be charging me after I cancelled my membership. Never recieved the invoice I requested too. Calling Harlands is pointless as they are very unhelpful and rude. Never Join xercise4less!!
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