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Agnieszka's complaint against Xercise4Less

Agnieszka Piekarz


Threat from Harlands.Neve join xercise4less

Complaint against Xercise4Less

Due to xercise4less staff's mistake copies of my contract and terms were sent to the wrong email address. So I never received them. Even after my request to change my address it hasnt been done. When I thought i have made my last payment and cancelled my direct debit I received threatening text message that if I dont contact them it will be passed to a third party debt collectors. I expalained to them that I couldnt know their policies or dates when I could cancel my membership or about £25 fees charge because I never received copy of the contract. But they were just rude. I had to pay £25 to them and I still have one payment to do before my contract with them ends. Im worried now (after reading other comments) that they will still be charging me after I cancelled my membership. Never recieved the invoice I requested too. Calling Harlands is pointless as they are very unhelpful and rude. Never Join xercise4less!!

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