Xercise4Less

1.00 stars

409 Reviews

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Toni's complaint against Xercise4Less

Toni Nicholson

15/11/2018

Useless, unprofessional, do not care about there customers

Complaint against Xercise4Less

Joined this gym, was a member for 4 weeks, before I had to complain, that I had payed for pt sessions, I could not get booked, finally I got them booked and was quite happy so booked more. They stopped me paying cash for pt sessions and said it has to be payed through bank, I told them I didn’t want to do that, but they insisted that this was the only way. Stopped my pt sessions to do transformation camp, went on holiday for 2 weeks, came back to find they’re still taking money for pt sessions. Now been leaving messages, emails and going into gym to try and get my money back and stop these payments. It’s been over a week, no response to anything. Still taking the money too.

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Toni Nicholson | | VERIFIED

Update, I had to push to speak to someone yesterday. Just found out, he didn’t even know what to do for me. He told me there is actually no one to speak to for complaints or for me to speak to, to ask for my money back, of sessions I had cancelled but still payed for. Looking like a long wait for me to get what I’m owed, this close to Xmas
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