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Lorraine's complaint against Pure Clinic
Horrendous from first appointment. Unfinished six month smile treatment
Complaint against Pure Clinic
Paid over £1000 for six month smile treatment. disaster from start to finish for various reasons. I'm not happy with my teeth, they have not delivered what they promised. I was due to get more treatment to correct teeth but now they have closed. The gaps in my teeth that I wanted a brace for reopened after 3 days of brace being removed. My experience of them; not delivered what I was promised, unfinished treatment, never answer the phone, horrendous dentist who did not have a clue what he was doing ( he was sacked in the end). Awful attitude from clinic manager. Unorganised and appointments messed up or different clinics without being informed. Told the initial payment would cover the full treatment but had to pay more during the treatment. Never in my life come across a company like this!!! Cannot believe what has happened to so many people. Disgraceful.
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