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[User Deleted]'s complaint against Pure Clinic
I have had braces fitted, cancelled appointments, unable to get in touch
Complaint against Pure Clinic
i had 6 months smiles braces fitted, the dentist left and I have had 2 appointments cancelled, and I managed to rearrange one tightening, one of the brackets have now come off and it needs repairing, I have been trying to get hold of anyone, to only be put through to answer machines on which I have left messages as well as emails which have been unanswered. Today I have rang the London number only for the girl to put me through again to the Manchester answer machine then when I rang straight back she just hung up on me.... what is going on, this is a disgrace!!!! I have already paid in full for my braces!!!
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Helen Jameson | | VERIFIED