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Rob's complaint against Superdrug

Rob Dick


Charged my debit card twice !

Complaint against Superdrug

Recently on the 13/06/2018 I purchased a few items from Superdrug in Northwich that amounted to £5.49. I paid for this by debit card. When paying at the till, after a period of time the till rejected my card. The assistant then told me to try again and the transaction was succesful. I have now looked at my bank statements on line and it appears that I have been charged twice for the items. On reading the other similar complaints on this page it seems that Superdrug is pretty lax when this occurs ! Let this be a warning to others ! Off to my bank and Superdrug first thing in the morning !

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