Viamedex

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Carol's complaint against Viamedex

Carol Donohue

19/03/2018

OUCher-Wowcher

Complaint against Viamedex

I ordered DNA profiles and other genetic tests via wowcher. The packages arrived with sterile swab kits but no sterile packaging to return them just envelopes. My tests came back both as Ancestral. My husbands came back as Ancestral. I have sent two emails from each of us. with no reply. I have searched the company at companies house and they do not exist as the very official looking Tracked 48 postage paid envelope suggests. It goes to a virtual office. Viaguard and Viamedex do not buy kits for these labs. wish Id saved my hard earned.

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