Nursing and Midwifery Council

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Sue's complaint against Nursing and Midwifery Council

Sue Magnus

15/01/2015

Diagnosed with cancer and only able to obtain registration fee refund through sheer determination!

Complaint against Nursing and Midwifery Council

It took almost four months for my registration fee to be reimbursed, this because I was diagnosed with cancer and had to stop nursing. I was told repeatedly I wasn't entitled to the refund which I eventually received without further explanation. The management of my situation added greatly to my distress, at no point did I receive an apology for the mismanagement and the NMC staff accused me of only having clearly explained my request in an e mail I sent more than three months later. This most certainly was not the case. This organisation purport to be responsible for the registration of nurses and midwives but couldn't manage what was a very simple request. A truly worrying situation.

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