Optical Express

1.00 stars

36 Reviews

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Victoria 's complaint against Optical Express

Victoria Talbot

13/06/2018

Free life time guarantee (lies )

Complaint against Optical Express

I had my eyes done in 2012 and was told I would get life time aftercare (ha ha ) what a joke I had free eye tests and eye drops as my eyes are so dry now to be told in 2016 u have to pay £50 for a check up I was like no it’s free and the young man said it’s just come in at the end of February!! Unless u have paper work stating this there’s not much u can do ! I remember the guy at Leeds in my consultation say this to me that’s what made me sign as I was so worried about my sight he reassured me I would be well looked after , this was a lie wasn’t it !! Take my money and run and to top it all off my left eye has 20/20 vision and my right eye is -1 and am getting headaches because of this I don’t want to wear glasses again but am been told by the opticians I should again I am not happy by this when is some one going to look in to this farce they have taken a lot of hard working peoples money .

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Victoria Talbot | | VERIFIED

I didn’t expect them to respond I just find this totally disrespectful could this not be taken to watch dog
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