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Caroline's complaint against Stemologica and Beautemer
Complaint against Stemologica and Beautemer
I requested a free sample of these face creams. After the package arrived, I returned it, one of the glass jars was broken and the other products were of very poor quality. I cancelled any future orders from the Company. I have received no further items from them and so assumed that was the end of it. When I was reconciling my bank account, I discovered that they had debited over the course of 3 months the sum of £204.94. I have complained and they have suggested a refund of £46! I am going to report them to Trading Standards and see if they can intervene.
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