EHIC Direct

4.00 stars

113 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with EHIC Direct?

Make a complaint


Or simply share your experience

Write a review

Natasha's complaint against EHIC Direct

Natasha Hemmings

01/06/2017

[RESPONDED] Can't cancel automatic renewal and cloud storage

Complaint against EHIC Direct

I have been trying to call customer services for an hour without success as I want to cancel my EHIC cloud as I did not select that box when applying for the EHIC card and have been charged for it.

  • supporters 0

EHIC Direct has responded

  • Comments (6)

EHIC Direct | | VERIFIED

Please make sure you are dialing 0303 0314 779, our lines are open from Monday - Friday 10am-5pm. Kind regards Customer Services Ehic Direct - 0303 031 4779

Natasha Hemmings | | VERIFIED

I have been dialing constantly since I made this complaint and have been charged a huge amount for the amount of calls I am having to make. I am being charged for something I did not wish to have and now I am being charged trying to cancel it.

Natasha Hemmings | | VERIFIED

I have been dialing constantly since I made this complaint and have been charged a huge amount for the amount of calls I am having to make. I am being charged for something I did not wish to have and now I am being charged trying to cancel it.

Natasha Hemmings | | VERIFIED

I have been dialing constantly since I made this complaint and have been charged a huge amount for the amount of calls I am having to make. I am being charged for something I did not wish to have and now I am being charged trying to cancel it.

EHIC Direct | | VERIFIED

Dear Natasha Hemmings, We are sorry to hear that you have not managed to speak to a customer services agent. Calls to our customer services line are charged at a standard landline rate or included in most landline mins. Please select option 2 then option 0 to speak with an adviser. Kind regards Customer Services Ehic Direct

Natasha Hemmings | | VERIFIED

User Responded via private message
400 characters

112 other reviews of EHIC Direct


loader