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Heather's complaint against EHIC Direct
[LAPSED] EHIC renewal charge
Complaint against EHIC Direct
I have been charged 34.50 to renew my EHIC card for my family. This payment came out of my bank account and I have recieved my cards. However there has been an additional amount of money taken out of my account. Since looking into this, I am not even sure whether I should of paid the initial amount in the first place. When I have tried to contact them direct, the website keeps advising me that they do not recognise my details and won't let me go any further. I then tried ton contact them by telephone. I was put on hold for 10 minutes, only to get a message at the end that the office was closed.
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Lapsed. Heather has not responded in 90 days
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