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Carol's complaint against EHIC Direct
[RESPONDED] EHIC renewal misleading
Complaint against EHIC Direct
My mother asked me to apply for a E111 (EHIC) on her behalf. I clicked on a link in google to renew it which took me to ehicdirect.org.uk, straight to an application form which I completed with the information she gave me, not realising my error that it was not the official site until the payment screen displayed. I did not complete the payment. My complaint is that I have been mislead and that this company now has my mother's personal information stored on a database through no fault of her own. How can I rectify this on her behalf?
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