EHIC Direct

4.00 stars

113 Reviews

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Dave's complaint against EHIC Direct

Dave Morley

04/04/2017

EHICDirect imposssible to contact

Complaint against EHIC Direct

Stupidly did not realise that EHIC is FREE and filled in the details for a renewal. Immediately tried to contact them to cancel but all lines busy, emails from them have 'noreply' and email contact on site does not work! Spread the word that this site is unnecessary for EHIC applications and to search for NHS EHIC when lookinhg on the internet - that gets the official NHS site.

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EHIC Direct failed to resolve this complaint

  • Comments (2)

EHIC Direct | | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779

Dave Morley | | VERIFIED

Only contact possible is on long delay, pay for, phone number. Should at least have an email complaints procedure.
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