EHIC Direct

4.00 stars

113 Reviews

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Gloria's complaint against EHIC Direct

Gloria Adams

12/02/2017

[RESPONDED] Paid £34.50 for EHIC cards

Complaint against EHIC Direct

I made the mistake in thinking that the card renewal was now chargeable and went ahead and paid £34.50 to this company when all the time it is available free from the NHS. This is very misleading having companies that charge and shouldn't be allowed. Can I get a refund?

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EHIC Direct has responded

  • Comments (3)

Gloria Adams | | VERIFIED

User Responded via private message

EHIC Direct | | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779

Gloria Adams | | VERIFIED

As request d I have tried several times to telephone this number but can only get the recorded message service. Please could you call me 01493 732655. Many thanks,
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