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Nadia's complaint against EHIC Direct
[LAPSED] Payment should be more clear!
Complaint against EHIC Direct
I needed to renew my EHIC as I am travelling in the next few coming months. I searched for EHIC renewal online and naturally, clicked on the top result, assuming it was a legitimate site. I had never heard of these "EHIC scams" before so was completely oblivious. I went ahead and filled out my details and put in my details for payment. I assumed this was the norm, even more so now due to Brexit. It was only after completing the process did I discover that this payment is actually nothing more than an admin fee for them and I can get the EHIC for free. I understand the idea of their service, however, I feel that the website is misleading in that the description of the service is very small and very easily missed. I am now terrified that these people have all my details on record and will continue to take money from me.This is something I really can't afford and ideally I would like to cancel this service, get a full refund and have confirmation that all my details they have will be deleted. I am only a young girl and everyone makes mistakes, so lesson learned, but I can't afford to have all my money taken from me.
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Lapsed. Nadia has not responded in 90 days
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