EHIC Direct

4.00 stars

113 Reviews

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Michael's complaint against EHIC Direct

Michael Spearing

03/01/2016

[RESPONDED] Renewed European Health Insurance card not realising it was not official NHS site.

Complaint against EHIC Direct

The EHIC Direct website did not make it clear that it was not an official NHS website. It was only after I applied to renew my EHIC card that a message appeared stating that it was free from the NHS.

  • supporters 0

EHIC Direct has responded

  • Comments (2)

EHIC Direct | | VERIFIED

Dear Michael, I am sorry to hear that you were confused about who you were in fact applying through, however all the information regarding our service it is quite clearly displayed on the homepage of the website. There is clear and concise information detailing our service as well as displaying the different methods of applying directly through the NHS automated system, where we provide links to their website as well as their contact number if you wish to call them.

EHIC Direct | | VERIFIED

Please do take a moment when you can to revisit the website, as I'm sure this will clear up any confusion you may have had by reading the information provided throughout the website. Kind Regards EHIC Direct.
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