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Keith's complaint against EHIC Direct
[LAPSED] This is misreprentation
Complaint against EHIC Direct
Wishing to renew an old ehic card quickly for my upcoming holiday, I used Google to find the relevant agency. EHIC Direct came as top site. It looked official, indeed it uses the colours and layouts of the NHS. Having gone through the registration process I found myself at a payment page. This surprised me but the site appeared to advise that this charge was official following a change in the relevant regulations, so I proceeded. I now discover that this is a scam. Disclaimers are, predictably, buried in small print, as are attempts to circumnavigate consumer rights by asserting that in effect all such rights to stop the process or claim a refund are waived once their 'process' has begun. Reading more widely about this organisation leads me to understand that now that they have my payment details, I can expect further charges for their 'cloud' service, for which it was never made clear there would be any charge at all. This is a carefully crafted deception tiptoeing on the edge of legality to hoodwink the public. These unscrupulous people now have my personal information.
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Lapsed. Keith has not responded in 90 days
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