Beauty & Truth

1.00 stars

27 Reviews

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Helena's complaint against Beauty & Truth

Helena Dyer

23/04/2017

Buyer Beware !!!!!!!!! Expensive payment for marketing not product.

Complaint against Beauty \u0026 Truth

Victoria Beckham product so I sent for the free trial trusting her name would not be advocating anything that was a scam. WRONG Two small amounts of money were taken from my account for postage for two product samples. I scoured the site for any small print before ordering there was none. Just pay the postage on the samples. I received them but could not understand how the subscriptions worked because there was never any mention of how much it cost. I phoned them 3 times and kept on hold for at least 10 minutes each time. Gave up. Emailed them. They said it was cancelled but would now cost £28 + for the two samples because I was not subscribing. I never did find out what I would be subscribing to in terms of money or product. I had to post the samples back to avoid this £28+ charge. The return address is Cyprus and the cheapest postage for the size of package is £28+ Damned if you do and damned if you don't. So I have no choice but to pay them another £28+

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