Beauty & Truth

1.00 stars

27 Reviews

GBP silhouette

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Elizabeth's complaint against Beauty & Truth

Elizabeth Hennessy

21/04/2017

I ordered a trial skin cream and eye serum not realising direct debit would be set up

Complaint against Beauty \u0026 Truth

I wasn't aware I was signing up for a direct debit with this company I only applied for samples and pay the postage. Now I realise they set up a direct debit. I've cancelled this and its cost me £28 to do this or I send back the order at my own expense within specific timeframe and unopened. My main complaint is the setting up of a direct debit without actually informing you this is being done after you order the samples which were only a trial it doesn't say on their website that you automatically sign up for this monthly

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