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Michael's complaint against Nivea

Michael Jones


Got an allergic reaction from Sun Cream factor 30

Complaint against Nivea

I was in Cyprus and used Nivea sun cream factor 30, after the first day I had an allergic reaction and on the third day was taken to a local clinic due to my skin blistering badly. I was seen by a doctor and kept in hospital (Doctors notes can be seen on request) the clinic / hospital diagnosed that the sun cream gave me an allergic reaction something that has never happened before. I was kept in the clinic and advised not to go into the sun with this sun cream on. I was out of the sun (due to the blisters) for 5 days. My wife and I had our holiday ruined because of this. Whilst in the clinic there were other people with the same complaint and they had also used sun cream factor 30 from Nivea. Who have suggested they will also make a complaint. I feel let down by this Nivea product and will be seeking compensation for the ruined holiday. I have reported the consequences of using this sun cream and have had NO response what so ever from Nivea. I would respectfully ask Nivea to get in touch as urgent or this complaint WILL be escalated.

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  • Comments (1)


Hi Mike, Good luck with this. Kind Regards Liam
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