DW Sports Fitness

1.00 stars

69 Reviews

GBP silhouette


Want to resolve an issue with DW Sports Fitness?

Make a complaint

Or simply share your experience

Write a review

Robin's complaint against DW Sports Fitness

Robin Belsom


D W Gym insist that gym membership is cancelled by phone - but they never answer!

Complaint against DW Sports Fitness

For personal reasons I decided to cancel my gym membership which I have held for 4 years or so. The Ts and Cs state that you must call to do this and the local branch refer you to their head office. I have called them 18 times since 29th March, have held on for up to 13 minutes but no answer? Why can't I cancel in writing or at the local gym?

  • supporters 0

DW Sports Fitness has not yet responded

  • Comments (1)

Quirke1337 | | VERIFIED

Same thing happened to me, I was on the phone for hours. I have reported them to trading standards for restricting my right to cancel and they are taking this forward as a criminal breach. The case number is 13707507, and the phone number is 03454 04 05 06 if you'd like to throw your weight behind it.
400 characters

68 other reviews of DW Sports Fitness