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Robin's complaint against DW Sports Fitness
D W Gym insist that gym membership is cancelled by phone - but they never answer!
Complaint against DW Sports Fitness
For personal reasons I decided to cancel my gym membership which I have held for 4 years or so. The Ts and Cs state that you must call to do this and the local branch refer you to their head office. I have called them 18 times since 29th March, have held on for up to 13 minutes but no answer? Why can't I cancel in writing or at the local gym?
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