DW Sports Fitness

1.00 stars

68 Reviews

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Monika's complaint against DW Sports Fitness

Monika

20/07/2016

Booking suspended

Complaint against DW Sports Fitness

It looks like DWF have make new rules. They expect 3 hours notice fo cancell class If you do not comply with their rules you going to get suspended. That means you can not booked any of the classes for ONE MONTH and still paid full amount for one month. (Getting in for most of the classes without online booking is impasovle. I canceled two classes in row because I was not very weell. I give them around 2 hours notice. None of the classes has been full at the time when I cancelled them.I have been suspended. I write two emails to company try to resolve the situatuon but I have been ignored. I do not understand why you suspending people for month taking full amount of money for gym membership

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