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Janet's complaint against DW Sports Fitness
Complaint against DW Sports Fitness
Showers in female changing rooms not all providing warm water, often only one jaquizzi out of two operational, steam room at times not working, pool water cool despite company claiming it to be 89'. These ongoing issues are common weekly. Terminated my membership 2 days into my next month and the centre are requesting next months direct debit payment of £32. I feel the facilities are not being provided and with a feeling of being short changed, I have requested the June payment be waivered out of customer service and good ptactice. This as been declined.
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