DW Sports Fitness

1.00 stars

68 Reviews

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Marco's complaint against DW Sports Fitness

Marco

27/06/2016

Impossible to cancel service

Complaint against DW Sports Fitness

I have been trying to get a hold of their customer service line to cancel my membership as they don't do it in house at the gym. Every time I call I'm on hold for 20+ mins waiting for someone to pick up but no one ever does. I need to cancel as I am moving away.

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  • Comments (1)

Quirke1337 | | VERIFIED

Same thing happened to me, I was on the phone for hours. I have reported them to trading standards for restricting my right to cancel and they are taking this forward as a criminal breach. The case number is 13707507, and the phone number is 03454 04 05 06 if you'd like to throw your weight behind it.
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