DW Sports Fitness

1.00 stars

69 Reviews

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Sarah's complaint against DW Sports Fitness

Sarah Stewart


Membership complaint

Complaint against DW Sports Fitness

Hello. I have been trying to contact the DW gym membership customer services via telephone for THREE weeks now. Every time I call I am on hold for at LEAST 25 minutes before I give up. I have also emailed them requesting that I cancel my membership due to my abusive ex now being a member there, and I can no longer use the facilities for fear for bumping into them. It is causing me extreme anxiety, and I don't want to continue to pay for a gym membership which I cannot use, through no fault of my own. No one has responded to my request and it has been weeks since i initially sent my email to them.

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