DW Sports Fitness

1.00 stars

69 Reviews

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Chris's complaint against DW Sports Fitness

Chris Grimshaw

29/07/2016

Miss sold information about thr cancelation of membership

Complaint against DW Sports Fitness

Stewart at the Trafford DW sport branch signed me up and told me I could cancel my membership after 6 months , at no point did he tell e there was a 1 month cancellation fee and if I did want to cancel I would have to call the cancellation line and pay that following month . He also told me my friend would get 1 months free as I signed up , that still has not happened and over the phone he just denied everything. I am so angry with him as he handled the call really badly , while laughing under his voice , and telling me I have to pay the full amount of 83 pounds that was never told to me , iv had no contact what so ever from them to tell me about this debt or calls . I asked him about cancellation fees and he told me there non I could just cancel my DD after the last payment had gone out . This is a total lie and they have left it to run up to 83 on purpose .

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