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Helen's complaint against Souza Healthcare
[RESOLVED] - Cold calling my dad and taking £299.91 from his bank account
Complaint against Souza Healthcare
They first sent my dad 2 packs of herbal tablets costing £43, I emailed them to advise that my father is 79 and has dementia and no use for these tablets, to which I never had a reply. Then 3 weeks later a parcel with 12 boxes of these tablets arrive at a total cost of £299.91! I have returned these by recorded delivery but am still waiting for a refund. My father only has a basic state pension and that was a huge chunk of his monthly pension..
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Helen Smith | | VERIFIED