Iceland Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Iceland, share your experience and resolve your issue. Rate Iceland for value and service, and compare Iceland with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Iceland below. |
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Send your complaints and reviews - and we'll publish the best, and worst! and make your voice heard.
Click here for details of all our complaints sections or view our eating and drinking complaints section here. Are you a company? Have you been complained about? Contact us here and we'll publish your response and help resolve complaints. |
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Your Iceland Reviews
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Hazel Silva: 1/5 Stars 06/06/2018 Faulty goods delivered Delivered the fresh foods and tins frozen and the frozen melted. Couldn’t redeliver until 48 hours later asked for refund not getting one Iceland has not yet responded. Julie Clough: 1/5 Stars 14/05/2018 found plastic in cheese&onion quiche My friend Purchased out the chilled fridge a cheese&onion quiche, on saturday 12 may 2018, as I am not very well to go out myself at the moment, And I cooked it, and went to eat it, to find piece of plastic in the quiche,it put me of and I could not eat it. it made me feel sick ,the thought of I could of eat it. i dont normally complane, it is a good size piece of plastic, which i have kept, so this is my proff i have got. thankyou Iceland has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Nicholas Dibble: 1/5 Stars 01/05/2018 World famous Bistro lamb shanks in a mint and rosemary gravy This so called meat product described as a "lamb shank" had no meat at all being composed totally of gristle and bone. This does not surprise me as having been trained as a butcher, I can confidently identify this as a lambs knee which is of course, made up of muscle and sinew with no tender flesh at all. The fore shank and hind shank are taken from above the knee and a "shank" appears below the knee. The piece of lamb presented to me is actually the knee itself. The photograph displayed on the packaging does provide an image of a lower shank which probably would have provided something which could have been eaten but the product you have provided most definitely cannot. Having followed the cooking instructions from frozen to the letter, I would say that there is no possibility whatsoever that this piece of meat, under any cooking conditions, could make this part of a lambs anatomy into something which could be consumed. I am extremely disappointed that my evening meal has been forfeited and appalled that this product has been made available for sale and, to avoid further protests from customers, would urge you most strongly to remove it from your retail outlets. I also ask at the very least, that you should refund my purchase at £5.99. I trust that this can be achieved and hope to hear from you in this respect as soon as possible. Thank you, N G Dibble Iceland has not yet responded. Martine Harris: 1/5 Stars 15/03/2017 no home delivery, no explanation, it said on the door no deliveries but I was willing to have the ne I went and filled a trolley of goods and asked for it to be delivered, the Lady at the till pointed out there was a notice on the door to say that there were no home deliveries, I missed that notice, I said well if I can not get the delivery today I am happy for tomorrow, I will just take the fresh food now. It was no and no, no where to store the food. No reason why and when normal service would be restored. This was Iceland in Kettering on 14Th March 2017. I have never had a need to complain before as they are usually very reliable, what happened? Iceland has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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Jackie Broadley: 1/5 Stars 22/10/2016 Found wasp in my frozen beef pie I brought pkt 4frozen beef pies when i had cooked one of them went to eat it found wasp in it husband noticed it so i like to no what going do about this iv still go wasps Iceland has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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