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Paul's complaint against One Call Insurance

Paul Bishop
14/09/2019
Household Legal insurance
Complaint against
One Call Insurance
I have taken a policy with One Call to include £50000 of legal expenses. I have a claim and not one person knows how to access my expenses.. I go to the main One Call customer support. they put me through to claims who in turn put me through to the solicitors who point me back to One Call.. Absolute joke.. Cannot be legal and the financial ombudsman must fine these people. So frustrating.
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