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Rob's complaint against One Call Insurance
Stay well clear
Complaint against One Call Insurance
By far the worst insurance company in the UK. Today we needed a lock smith to get back into our home. After going to one call's website (via mobile phone) THERE WAS NO NUMBER LISTED (different on desktop website) After finding their number on google, you will find you get through to a machine that doesn't allow you to select the relevant option (number) until the voice has stopped speaking, when she is dishing out 7 different options it takes forever and just increases frustration. After several hours of getting through to no one on the web chat, I finally got through on the phone, only to be told they do not cover our emergency unless we went through their useless policy. STAY WELL CLEAR OF THE COMPANY, THEY SHOULD BE INVESTIGATED AND STOPPED FROM TRADING.
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