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Adrian's complaint against Right Choice Insurance Brokers
AVOID AT ALL COST
Complaint against Right Choice Insurance Brokers
I took a policy out with them on a comparison site as they were the cheapest quote. They wanted a copy of my driving licence and code to see if i have any penalty point etc (no problem), but they also wanted a copy of the V5 for the car that i had just purchased. (never in 27 years of motoring has this been asked for!) I sent copies of all the documents i had. i..e the new keepers slip and the receipt to show that i had just purchased the car. RCIB demanded that i send the V5 or they would cancel the policy. Now bear in mind that DVLA clearly states that it can take 4 WEEKS to send the new V5 out. So RCIB after 3 WEEKS cancelled my policy as i had failed to send them the V5 that i HAVE NOT RECEIVED YET! despite my explaining this to them! I believe that they are a fraudulent company as there are lots of similar stories online. as ii will not see the £126 deposit again. I am in the process of reporting them to the financial services ombudsman, all the price comparison sites and the insurance company that the are acting on behalf of as to their shady practices. so AVOID AT ALL COSTS! unless you want to be defrauded.
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