Extra Cash Boost

1.00 stars

215 Reviews

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Fiona's complaint against Extra Cash Boost

Fiona Mcaulay

19/06/2016

[RESOLVED] - Deception! Had no idea I was subscribed to this company!

Complaint against Extra Cash Boost

Apparently I had a free trial with this company for 7 days which I was totally unaware of, after the free trial period they went into my bank account and took the last of my funds £29.99 which was in my account to pay a direct debit! When I checked my account online and realised my balance was 0 I had to cancel my direct debit that was due and will now have to contact that company that I've never missed a payment to and arrange another payment. I've tried contacting Extracashboost but can't get a reply and can't login to there website, I think they have given my details to other companies too

  • supporters 0

Extra Cash Boost resolved this complaint

  • Comments (3)

Rich Bengs | | VERIFIED

Complain to the financial ombudsman and FCA as they have obtained your details from a payday loan firm

Fiona Mcaulay | | VERIFIED

I told the company I was contacting financial ombudsman, had to contact them by email as they never answer the phone, they refunded my money and emailed cancelling subscription so hopefully that's it sorted,

Fiona Mcaulay | | VERIFIED

It was resolved still and I got a refund!
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