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David's complaint against Credit Step
Creditstep.co.uk took £59.80 from my account without authorisation
Complaint against Credit Step
on 11/7/16 Creditstep.co.uk took £59.80 from my account. They have taken my details whilst I was enquirying about a payday loan and apparently in the small print (the bank tells me it is very cleverly hidden) they say they can take this money. The bank (Santander) have told me that all they can do about it is put a block on the company from taking more money. Why would somebody who is obviously broke (why else would I need a payday loan) want to sign up to a social media reporting tool. Having spoken to Creditstep they have offered me £30 if I accept liability (no way). Looking at the other complaints about this company it would appear that this scam is common practice for them. They need to ba named and shamed.
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Sigourney Campbell | | VERIFIED
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