Credit Step

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Sharon's complaint against Credit Step

Sharon Young

10/08/2016

Payment taken

Complaint against Credit Step

I noticed on my online banking a company by the name creditstep.co.UK had taken from my account for £59.80 which I did not authorise. I googled there details and found they were to do with social media which I am none of. I contacted them asking them to cancel any details they held and asking for a refund. I was advised by David he would cancel my subscription and give partial refund of £30 as the rest was for my subscription. This is totally unacceptable when they took £59.80 and I want my money back.

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