Credit Step

1.00 stars

273 Reviews

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Andrea van's complaint against Credit Step

Andrea van Delft

03/08/2016

Taking money under false pretences

Complaint against Credit Step

I was just having a look online at a loan and realised that today I am £60.00 lighter in my bank account. At no point when I was looking online at loans did they refer that they were a broker or did I have to agree to having money taken from my bank account. There is nowhere stating online they that there are fees payable. Infact the one I was looking at - Satsuma Loans - said that it was FREE to enquire. Dont trust them. I noticed that they had taken money from my account whilst I was even still browsing online. It was only today that I have been able to see that it was taken by them

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  • Comments (2)

Andrea van Delft | | VERIFIED

I now have this issue resolved. When I eventually got through to Credit Step they said they would authorise a refund straight away for me no questions asked really True to their word I had the money back in my account within a couple of days. Thank you Credit Step for making it painless.

Andrea van Delft | | VERIFIED

I now have this issue resolved. When I eventually got through to Credit Step they said they would authorise a refund straight away for me no questions asked really True to their word I had the money back in my account within a couple of days. Thank you Credit Step for making it painless.
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