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Quita's complaint against Adrian Flux
Cancellation of daughters car insurance
Complaint against Adrian Flux
My daughters car insurance has been cancelled 1 month before renewal due to ‘ driving behaviour’. We told Adrian Flux her black box was broken as it kept falling off the windscreen. In her driving graphs its very clear to see once this was broken it was giving incorrect readings from that time. She has a sticker on the back of her car stating she has a black box to make ofher drivers aware & is concious of not getting any speeding fines etc so as to lower her insurance for this year & get her 1 year no claims. Not only was there no warning of the cancellation this has now affected her getting insurance from elsewhere through no fault of her own. We have done everything we should have & Now I dont know what to do or where to go next. I have asked them to contact me as a matter of urgency but have yet to hear from them.
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