Credit Perfect

I've got charged £19.99 for literally nothing and when I called and asked for a refund because I never used their service I was told that they WON'T do it. The reason why is because I "agreed" somewhere in their terms and conditions while looking for a quick loan. The best part is that I didn't even take a loan, nor I ever used their service. I was only looking around for loans in a case I need it, got redirected from one website to theirs and then got charged for that. I hope your company will burn to he|| for that. YOU CAN'T CHARGE PEOPLE IF THEY DO NOT USE YOUR SERVICE