Credit Perfect

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Susanne's complaint against Credit Perfect

Susanne Goodger

13/12/2016

Conned into this subscription. Refuse to refund.

Complaint against Credit Perfect

I had applied online for a loan, I was going through the form online and ticking the boxes as directed. I ended up without a loan but with this subscription for a service I was not aware of nor requiring. 2 payments of £14.99 have been taken out if my account and they refuse to refund me, stating I 'clicked' on there terms and conditions agreeing to it. It's completely misleading, as I believed that as I didn't go ahead with the loan I should not be tied into this subscription also.

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